Senior Software Engineer - Flight Data Systems

AirHelp is a global travel tech company founded in 2013, helping millions of passengers claim flight compensation and protecting travelers through its AirHelp+ membership program. The company has over 400 employees speaking 19 languages and is committed to accessible workplaces, equal opportunities, and diversity.

• 5+ years of software engineering experience with significant depth in Go for production backend services.
• Proven experience with high-throughput, data-intensive or event-driven systems including pipelines, streaming/ingestion, queues, and real-time APIs.
• Strong understanding of concurrency, reliability, and performance trade-offs.
• Solid knowledge of relational databases, preferably PostgreSQL, and data modeling.
• Experience across the full software development lifecycle from problem framing to production monitoring.
• Proficiency with cloud environments, especially AWS, and container technologies like Docker and Kubernetes.
• Ownership mindset and proactive problem-solving.
• Clear communication and focus on outcomes.
• Strong command of English language (spoken and written).

Nice to have:

• Experience integrating third-party data feeds with challenges like rate limits and schema drift.
• Familiarity with aviation or travel domains.
• Experience with observability and SLO-driven operations for critical services.

• Design, build, and scale Go services that ingest flight data from heterogeneous external providers, reconcile conflicting signals, and serve normalized data.
• Own performance, correctness, and uptime of Flight Data Systems.
• Lead platform modernization and optimization initiatives and influence architectural decisions across teams.
• Ship production-ready code daily with a strong testing discipline.
• Improve developer velocity by contributing to shared tooling, CI/CD pipelines, and infrastructure as code.
• Mentor peers through code reviews, design discussions, testing discipline, and documentation.
• Collaborate with product owners and stakeholders to frame problems, identify risks, and translate ambiguous requirements into maintainable systems.

The position requires strong command of English (both spoken and written). The role is hybrid, based in Kraków, Warsaw, or Gdańsk, Poland. The company is committed to equal opportunities and accommodates candidates with special needs, including neurodiverse individuals, refugees, and displaced persons.