Junior Banking Services Specialist with German (part time)

DXC Technology serves over 250 customers on the Fortune 500 list, including banking, manufacturing giants, insurance, and governments. The company is recognized as one of the World's Best Employers (2020) and among the 100 Best Corporate Citizens (2020).

• Fluent English.
• Strong interpersonal and communication skills.
• Customer-centric approach.
• Ability to manage complex customer interactions and problem-solving.
• Detail-oriented with commitment to accuracy and compliance.
• Attention to detail and handling confidential information.
• Proactive attitude and problem-solving skills.
• Experience in BPO/corporate environment is an asset.

Nice to have:

• German language skills.

• Communicate effectively by phone to understand and address customer banking needs.
• Assist with account opening, closing, inquiries, transactions, and product information.
• Process customer requests accurately including transfers, payments, and account updates.
• Educate customers about banking services, products, and digital platforms.
• Maintain detailed records of customer interactions and transactions.
• Follow procedures and compliance guidelines ensuring security and confidentiality.

Recruitment fraud warning: DXC Technology does not make employment offers via social media nor requests money or equipment purchases from applicants. More information on employment scams is provided by the company.