Managed Workplace Operations Team Lead (with German)

Capgemini Polska Sp. z o.o. is a global IT company committed to diversity and inclusion, supporting employee well-being and continuous professional development through extensive training and hybrid work models.

• 5–8 years of experience with SCCM and Intune with strong expertise.
• Solid understanding of SCCM architecture including site hierarchies, roles, logs, and optimization.
• Experience with SQL Server installation, maintenance, and performance tuning.
• Knowledge of network and security concepts: TCP/IP, firewall rules, ports, TLS/HTTPS.
• Experience in OS deployment using task sequences, Windows ADK, USMT, and lifecycle management.
• Skills in software packaging using MSI, EXE, and tools such as InstallShield or Advanced Installer.
• Strong PowerShell skills for automation, reporting, and troubleshooting.
• Strong communication and analytical thinking skills.
• Proficiency in German and English languages.

• Lead the Managed Workstations run operations team.
• Act as client‑facing SME for software distribution, packaging, and SCCM architecture.
• Manage client requests and prioritize daily operational tasks.
• Execute and consult on complex changes.
• Review and contribute to high‑level design documents.
• Ensure deliverables meet agreed quality standards and SLA/KPI targets.
• Identify automation opportunities and evaluate new solutions.
• Collaborate with security teams to ensure compliance with patching and configuration baselines.