Project Manager - CRM/ERP

Benefit Systems International is part of the Benefit Systems capital group focusing on foreign markets including the Czech Republic, Slovakia, Bulgaria, Turkey, and Croatia. The company oversees development of subsidiaries and provides business, legal, and IT consulting services. The Project Management Department manages changes in systems and processes delivered to its subsidiaries.

• At least 5 years of experience managing complex business or IT projects involving CRM, ERP, or other enterprise business systems.
• Ability to understand business processes and translate requirements into effective technology solutions.
• Strong stakeholder management and influence skills without direct authority.
• Experience coordinating projects across multiple organizational levels and international teams.
• Practical understanding of project delivery methodologies including Agile, Waterfall, and hybrid approaches.
• Experience with project management tools such as Jira and Confluence.
• Strong analytical thinking and problem-solving skills connecting business, processes, and technology.
• Excellent communication and presentation skills for operational and executive audiences.
• Fluency in Polish (C1) and English (C1), both written and spoken.

Nice to have:

• Experience with platforms such as Microsoft Dynamics 365 or similar enterprise solutions.
• Experience supporting change management and user adoption during system implementations.

• Lead projects across international markets from initiation to implementation and business adoption.
• Manage projects involving multiple stakeholders, business units, and international teams, ensuring alignment between business requirements, processes, and technology solutions.
• Work closely with business stakeholders to understand needs, translate requirements into actionable solutions, and support process improvements.
• Collaborate with IT teams, external vendors, and implementation partners for effective execution and timely delivery.
• Act as a key coordinator between business teams, IT, and implementation partners throughout the project lifecycle.
• Facilitate workshops with business users to gather requirements, define processes, validate solutions, and support decision-making.
• Translate business needs into project plans, implementation roadmaps, governance models, and delivery milestones.
• Drive project governance by preparing status reports, executive updates, risk assessments, and decision materials.
• Coordinate testing activities, user acceptance testing (UAT), change management, and system adoption initiatives.
• Identify, assess, and manage project risks, dependencies, issues, and change requests.
• Support continuous improvement of business processes and systems across international entities.
• Ensure alignment with internal governance, corporate policies, standards, and project management methodologies.
• Report project progress, risks, and key decisions to the Head of PMO and relevant stakeholders.

Benefit Systems International S.A. processes candidates' personal data according to detailed privacy policies and legal bases, emphasizing data protection rights and contact information. The company reserves the right to contact selected candidates only.