Requirements Engineer Customer Experience SAP SD

You will have a real impact on shaping customer-facing digital solutions in a complex, international B2B environment. The role offers autonomy, responsibility, and continuous development while working on meaningful, large-scale SAP-driven initiatives.

• Bachelor’s or Master’s degree in Business Informatics, IT, Marketing, Sales, or a related field
• Professional experience in a B2B environment within international organizations
• Strong communication skills in English and the ability to engage effectively with diverse stakeholders
• Proactive and engaged mindset with a passion for delivering high-quality solutions
• Strong experience in gathering and managing requirements in complex IT environments
• Ability to translate business needs into clear, actionable specifications
• Experience working closely with cross-functional and international teams
• Solid understanding of User-Centered Design principles
• Hands-on experience in Requirements Engineering for SAP SD
• Experience with SAP CC, Salesforce and/or EDI integrations is a strong plus
• Practical experience with agile methodologies such as Scrum or SAFe
• High level of ownership, responsibility, and attention to quality
• Collaborative, self-driven, and solution-oriented approach

Your main focus will be on SAP SD, including:

• Capturing, analyzing, and prioritizing customer and business requirements in a structured way
• Designing and customizing user-centric solutions aligned with customer expectations
• Assessing the impact of requirements on business processes and supporting decision-making
• Collaborating closely with teams responsible for eCommerce, CRM, and CIAM solutions (e.g. SAP CC, Salesforce)