Service Reliability Engineer

We lead the end-to-end development, deployment, and continuous enhancement of Toyota’s connected services ecosystem across European markets. Our work oversees the integration of vehicle connectivity platforms, mobile applications, and cloud-based services, ensuring scalability, security, and seamless user experience. We collaborate with engineering, product, IT, legal, and external partners to accelerate service rollout and maintain operational excellence.

• 3+ years as a Service Reliability Engineer.
• Strong hands-on experience with Java and Spring Boot (core backend for MyToyota).
• Good proficiency in Python or another backend programming language.
• Knowledge of AWS services including EKS, ECS, IAM, VPC, RDS, S3, and API Gateway.
• Hands-on experience with Datadog (APM, Logs, Dashboards, SLOs, RUM, and Synthetic Monitoring).
• Experience with Docker and Kubernetes.
• Knowledge of SQL & NoSQL databases: MSSQL or other SQL dialects, MongoDB (indexes, replica sets, performance tuning).
• Familiarity with CI/CD pipelines: GitHub Actions, Jenkins, GitLab CI.
• Knowledge about queues & messaging systems such as SQS/SNS, Kafka.
• Basic Linux and networking fundamentals including HTTP, TLS, DNS, and load balancing.

Nice to have:

• Previous experience in the automotive industry.

• Partner with product teams to define and enforce SLIs and SLOs for backend microservices.
• Improve reliability of a diverse microservices ecosystem including Java/Spring Boot, Python, Node.js.
• Optimize system performance: latency, throughput, memory/GC tuning, JVM diagnostics.
• Drive resilience patterns such as circuit breakers, retries, and graceful degradation.
• Build deep observability using Datadog: metrics, logs, traces, synthetics, RUM, APM.
• Triage and restore services during incidents and ensure proactive communication.
• Conduct post-incident reviews, root cause analysis, and track long-term remediations.
• Operate backend services across EKS and ECS.
• Manage AWS components: API Gateway, Lambda, ECS, EKS, RDS, IAM, S3, VPC, CloudWatch, ALB/NLB.
• Work with CI/CD pipelines including GitHub Actions, Jenkins, GitLab CI.
• Build tooling and automation using Python and/or shell scripting.
• Operate and troubleshoot MSSQL/SQL and MongoDB (replica sets, indexes, PITR).
• Ensure backup/restore reliability, failover, and performance tuning.

Only candidates able to work hybrid in Wrocław, Poland are considered.