Storage Administrators (part-time)

The project is in the technology industry and involves support for a critical system during a sensitive transition period, with a 12-month contract and possible extension. The work mode is part-time remote, with specific hours on Fridays and Mondays, and English is the project language.

• Broad-profile infrastructure background with ability to diagnose issues across multiple technical layers.
• Significant technical skills in Storage (SAN/NAS).
• Significant technical skills in Windows Server, including disk space expansion and CPU resource management.
• Working knowledge of SQL administration.
• Strong problem-solving and communication skills.

Nice to have:

• Prior experience in on-call or shift-based infrastructure support.
• Familiarity with event/incident monitoring tools such as Cherwell / ServiceNow.

• Monitoring system events through Cherwell and responding to alerts during on-call windows.
• Reacting to and mitigating issues related to insufficient disk space and high CPU load.
• Performing scheduled patch rollouts during a monthly weekend maintenance window.
• Building a working understanding of the system's normal behaviour patterns despite limited documentation.
• Escalating issues that fall outside trained scope or authority.

This is a monitor, mitigate, and escalate role, not an open-ended fix-everything mandate. The consultant will receive structured training on expected event patterns and setup operation before assuming full on-call responsibility. The role requires availability for off-hours coverage on a business-critical system.