Service Reliability Engineer

We Lead the end-to-end development, deployment, and continuous enhancement of Toyota’s connected services ecosystem across European markets. Our work oversees the integration of vehicle connectivity platforms, mobile applications, and cloud-based services, ensuring scalability, security, and seamless user experience. We Collaborate with engineering, product, IT, legal, and external partners to accelerate service rollout and maintain operational excellence.

• 3+ years as a Service Reliability Engineer.
• Strong hands-on experience with Java + Spring Boot.
• Good proficiency in Python or another backend programming language.
• Knowledge of AWS services including EKS, ECS, IAM, VPC, RDS, S3, and API Gateway.
• Hands-on experience with Datadog (APM, Logs, Dashboards, SLOs, RUM, Synthetic Monitoring).
• Experience with Docker & Kubernetes.
• SQL & NoSQL databases: MSSQL or other SQL dialects; MongoDB (indexes, replica sets, performance tuning).
• Experience with CI/CD pipelines: GitHub Actions, Jenkins, GitLab CI.
• Knowledge about queues & messaging (SQS/SNS, Kafka).
• Basic Linux and networking fundamentals (HTTP, TLS, DNS, load balancing).

Nice to have:

• Previous experience in the automotive industry.

• Partner with product teams to define and enforce SLIs, SLOs, for backend microservices.
• Improve reliability of a diverse microservices ecosystem (Java/Spring Boot, Python, Node.js).
• Optimize system performance: latency, throughput, memory/GC tuning, JVM diagnostics.
• Drive resilience patterns (circuit breakers, retries, graceful degradation).
• Build deep observability using Datadog (metrics, logs, traces, synthetics, RUM, APM).
• Triage and restore service during incidents; ensure proactive communication.
• Conduct post-incident reviews, root cause analysis, and track long-term remediations.
• Operate backend services across EKS and ECS.
• Manage AWS components: API Gateway, Lambda, ECS, EKS, RDS, IAM, S3, VPC, CloudWatch, ALB/NLB.
• Work with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI).
• Build tooling and automation using Python and/or shell.
• Operate and troubleshoot MSSQL/SQL and MongoDB (replica sets, indexes, PITR).
• Ensure backup/restore reliability, failover, performance tuning.

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