Business Process Analyst

Colibrix One develops cutting-edge IT solutions for Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanking platforms across the European Union and the UK. Our mission is to create secure, scalable, and high-performance payment technologies that fuel financial innovation and empower businesses in the digital economy.

• Bachelor’s degree in Business Administration, Finance, or a related field
• At least 1 year of experience in financial or business analysis, or in roles focused on process improvement
• Experience working with data analysis tools and advanced Excel skills
• Strong problem-solving skills with keen attention to detail
• Ability to clearly and effectively communicate complex concepts to diverse audiences
• Familiarity with payment industry practices and technologies is an advantage
• Strong interpersonal skills and proven ability to work collaboratively in a team-oriented environment

• Monitor merchant, provider, and terminal traffic to ensure optimal system performance
• Oversee merchant routing and switching processes to maintain seamless operations
• Manage and optimize Visa principal traffic distribution across processing channels
• Monitor transaction volumes and traffic spikes, proactively identifying anomalies and potential operational risks
• Verify the correct application of configured processing limits to prevent technical issues and unnecessary transaction declines
• Monitor and analyze conversion rates, identifying pain points and errors, and implement improvements
• Collaborate with internal teams to manage terminal switching and ensure adherence to regulatory limits
• Generate and analyze custom analytics reports as needed
• Evaluate merchant traffic patterns to provide insights to internal teams
• Translate traffic analytics for processing partners to enhance understanding and decision-making
• Organize and deliver training sessions on system operations and analytics for colleagues across departments