Technology Specialist - Process Intelligence

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. The team focuses on digitalizing and integrating processes, ensuring technology excellence, and fostering a data-driven culture. The DBB Programme is a cross-functional digital transformation program delivering standardized processes and IT applications centered around a lean ERP core to all HEINEKEN Operating Companies worldwide. The Process Orchestration capability monitors end-to-end processes in real time, enabling instant remediation and integration of intelligent automation and machine learning for seamless process experiences.

• Proven experience integrating message brokers (specifically Solace) with orchestration engines.
• Strong proficiency in Java (Spring Boot) or Node.js for building resilient Camunda 8 Workers.
• Expertise in REST APIs and experience building/configuring connectors for Mulesoft and Webhooks.
• Experience with Docker, Kubernetes, and CI/CD pipelines (e.g., GitLab, Jenkins, GitHub Actions).
• Experience with testing to validate process logic before deployment.
• English language proficiency at C1 level.

Nice to have:

• Deep practical experience with the Zeebe engine and proficiency in BPMN and DMN with understanding of process variables and scope.
• Experience with AI Orchestration patterns including integration of LLMs/Agentic models into process flows.
• Understanding of DBB design principles and the EverGreen strategy.

• Act as the internal owner of the Camunda 8 platform, defining development standards and ensuring alignment with best practices and DBB design principles.
• Lead design and implementation of Job Workers consuming events from Solace to trigger or correlate process instances within the Zeebe engine.
• Partner with the Orchestration Business Team to translate complex DBB requirements into executable BPMN 2.0 process maps and DMN decision tables.
• Document system architecture, custom connectors, and deployment logic to ensure smooth hand-over and internal self-sufficiency.
• Monitor process health using Camunda Operate and Optimize to ensure performance at scale.

The position is based in Krakow, Poland, and candidates must have English language proficiency at C1 level. HEINEKEN Kraków adheres to the Polish Whistleblowing Act and the company's Code of Business Conduct, encouraging reporting of legal violations via internal and global channels. Data processing is compliant with GDPR and Polish law for recruitment purposes.