Senior Business Analyst (K/M)

Finture Sp. z o.o. develops Aquila Flex, a POS and back-office system for retail and hospitality businesses, operating in accordance with ISO 9001 and ISO 27001 standards. The company values include knowledge sharing, responsibility, continuous improvement, and fostering a diverse and inclusive work environment with equal development opportunities.

• At least 5 years of experience as a Business Analyst
• Strong understanding of retail, sales, store, inventory, promotion, or payment processes
• Experience working directly with clients and business stakeholders
• Ability to lead workshops, ask the right questions, and structure ambiguous information
• Ability to translate business needs into clear requirements and user stories
• Practical experience with process modeling, e.g., BPMN or UML
• Independence, ownership, attention to detail, and strong communication skills
• English proficiency at minimum B2 level

Nice to have:

• Experience with POS, ERP, WMS, e-commerce, or hospitality systems
• Experience analysing integrations between business systems
• Basic knowledge of SQL and REST API
• Experience preparing Statements of Work or implementation documentation
• Experience coordinating other analysts, reviewing documentation, or developing analysis standards
• Willingness to take a leading role in the business analysis area
• Knowledge of YouTrack, Jira, Confluence, or GitBook

• Leading workshops and analytical meetings with clients
• Analysing retail and sales processes and preparing As-Is and To-Be models
• Gathering and documenting business and functional requirements
• Preparing user stories, acceptance criteria, and functional descriptions
• Identifying scope, dependencies, risks, and possible process improvements
• Cooperating with developers, QA, UX/UI, Product Owner, and Project Manager
• Supporting UAT, pilot deployments, and production rollouts