ServiceNow HRSD Developer

SNI is a trusted IT Outsourcing partner delivering projects worldwide for prestigious clients.

• Strong experience as a ServiceNow Developer (HRSD)
• Hands-on knowledge of HRSD modules (Case, Knowledge, Employee Center, Lifecycle Events)
• Proficiency in JavaScript and Glide API
• Experience with Flow Designer and Workflow Editor
• Experience with REST/SOAP integrations
• Experience with SAP SuccessFactors integrations (Employee Central, Onboarding, etc.)
• Understanding of HR processes and data models
• Experience with integration tools such as IntegrationHub, Boomi, MuleSoft, SAP CPI
• Knowledge of data security and HR data privacy standards
• Experience working in Agile environments
• Relevant ServiceNow certifications (CSA, CIS-HR)
• Fluent in English

• Design, configure, and enhance ServiceNow HRSD modules including Case & Knowledge Management, Employee Center, and Lifecycle Events
• Build and customize HR workflows, services, catalog items, and UI policies
• Support and develop integrations with SAP SuccessFactors covering employee data, onboarding, and organizational structures
• Configure and maintain APIs, IntegrationHub, and data mappings
• Ensure data consistency, security, and compliance across systems
• Develop automation using Flow Designer and HR workflows
• Support releases, upgrades, testing, and troubleshooting
• Collaborate with HR, IT, and business stakeholders to translate requirements into solutions
• Create technical documentation and support UAT and delivery processes

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