Atlassian Consultant / Subject Matter Expert

• 5+ years of hands-on experience administering Jira Software, Jira Service Management and Confluence across both Data Center/Server and Atlassian Cloud environments
• Proven experience delivering Jira and Confluence migrations from Data Center to Atlassian Cloud
• Knowledge of Atlassian Guard
• 3+ years of Groovy scripting experience using ScriptRunner, including listeners, scripted fields and workflow post-functions and admin utilities
• Expertise in Jira and Confluence REST APIs across Data Center and Cloud for scripting and integration purposes
• Practical experience with key Marketplace apps such as Assets & Inventory, EazyBI and ScriptRunner
• Practical experience with Custom Charts, Projectrak and Structure
• Practical experience with Tempo, Zephyr and Jira Plans (or equivalent tools)
• Understanding of user management, SSO and Active Directory integration
• Understanding of Agile and ITSM/ITIL processes and their implementation in Jira Software and Jira Service Management
• English proficiency at B2 level or higher

Nice to have:

• Background in leading or contributing to a large, complex Atlassian Cloud migration, ideally in a regulated financial services environment
• Background in consulting or Atlassian Partner environments, delivering Atlassian cloud migration for multiple clients
• Relevant Atlassian certifications

• Deliver end-to-end migrations of Jira, JSM and Confluence from Data Center to Atlassian Cloud, including discovery, assessment, planning, test migrations, cutover and post-migration support
• Assess existing Jira, JSM and Confluence implementations and design cloud-ready solutions covering workflows, schemes, custom fields, permissions, dashboards and reports
• Re-implement existing ScriptRunner/Groovy-based business logic using Atlassian Cloud-native capabilities such as Automation, workflow functions and Jira Plans/Advanced Roadmaps along with appropriate Marketplace apps
• Plan and execute migrations of key Marketplace apps and their data to Atlassian Cloud offerings, working with vendors where required
• Configure and administer Jira Software, Jira Service Management and Confluence on both Data Center and Atlassian Cloud
• Design, implement and maintain user management and SSO integrations with enterprise identity providers
• Build and support integrations using Jira and Confluence REST APIs and webhooks for automation and data synchronization
• Facilitate workshops with stakeholders to gather requirements, propose solutions and promote Agile and ITSM best practices within Jira and JSM
• Produce clear documentation, runbooks and handover materials, and provide training and mentoring to internal teams