GoHighLevel Automation Specialist | CRM, Funnels & AI Systems

Human Intelligence is building an AI-first CRM ecosystem aimed at improving customer journeys and operational workflows across marketing, sales, customer success, events, partnerships, recruitment, product launches, and customer education. The company focuses on intelligent automation and AI integration to create scalable, measurable, and continuously improving operational systems.

• 3+ years of hands-on experience with GoHighLevel.
• Experience building complex workflows, funnels, CRM systems, and automations.
• Strong understanding of sales pipelines and customer lifecycle automation.
• Experience with websites, landing pages, calendars, forms, and email marketing.
• Strong troubleshooting capabilities.
• Excellent written and verbal English communication skills.
• Outstanding organizational skills and exceptional attention to detail.
• Ability to work independently in a fully remote environment.

AI-First Automation Experience:

• Experience using AI for workflow architecture, CRM optimization, funnel planning, technical troubleshooting, QA, documentation, reporting, customer journey optimization, prompt engineering, and process improvement.
• Experience with ChatGPT and modern AI productivity tools is expected.

Preferred Qualifications:

• Experience with GoHighLevel Agency, WordPress, API integrations, Webhooks, n8n, Make, Zapier, Stripe, Twilio, Mailgun, LC Phone, Membership platforms, AI Agents, SaaS, HealthTech, and Education platforms.

GoHighLevel Development:

• Design and build sales funnels, websites, landing pages, CRM pipelines, opportunity management, calendars, forms, surveys, membership areas, email campaigns, SMS campaigns, workflow automations, and AI-powered customer journeys.

CRM & Customer Journey Optimization:

• Improve customer lifecycle automation, lead routing, sales pipelines, customer communication, conversion rates, and reduce manual work.

AI-First Automation:

• Leverage AI for workflow design, automation planning, documentation, QA, testing, troubleshooting, customer journey mapping, reporting, process optimization, and knowledge management.

Platform Optimization:

• Improve account structure, optimize workflows, improve page speed, strengthen automation reliability, reduce technical debt, and improve scalability.

Cross-Functional Collaboration:

• Partner with marketing, sales, operations, customer success, product, designers, AI engineers, and executive leadership.

Continuous Improvement:

• Improve CRM architecture, increase automation maturity, reduce operational complexity, improve reporting, strengthen documentation, and continuously improve workflows.