AI Business Automation Specialist | Operational Automations

Human Intelligence is building a future where artificial intelligence helps people better understand themselves and others, aiming to create a happier, healthier, and more connected world. The company focuses on removing repetitive work through automation so people can focus on creativity and meaningful problems. They operate as a fully remote, AI-first organization scaling globally across various departments including Marketing, Sales, HR, Customer Success, Operations, Product, Finance, Partnerships, and Executive Leadership.

• 4+ years of experience designing and implementing business automations.
• Experience with modern no-code or low-code automation platforms.
• Strong understanding of APIs, webhooks, integrations, and workflow design.
• Experience documenting technical solutions and business processes.
• Strong analytical and problem-solving skills.
• Excellent written and verbal English communication skills.
• Outstanding organizational skills and exceptional attention to detail.
• Ability to work independently in a fully remote environment.

AI-First Automation Experience:

• Active use of AI in workflow design, process mapping, documentation, code generation, QA, testing, debugging, technical research, knowledge management, and operational optimization.
• Experience with ChatGPT, modern AI productivity platforms, OpenAI APIs, n8n, Make, Zapier, GoHighLevel, ClickUp, Airtable, and REST APIs is highly regarded.

Preferred Qualifications:

• Experience with AI Agents, CRM automation, marketing automation, recruitment automation, sales automation, HR systems, workflow orchestration, business intelligence, API integrations, JSON, webhooks, HealthTech, Education technology, and SaaS.

Business Automation:

• Design and build automations for CRM workflows, lead management, sales pipelines, HR and recruitment, marketing automation, customer onboarding, internal approvals, reporting, notifications, and operational workflows.

AI-First Automation:

• Leverage AI for workflow design, process mapping, documentation, AI agents, knowledge management, decision support, QA, workflow optimization, reporting, and business intelligence.

No-Code Development:

• Build scalable and maintainable automations using modern no-code and low-code platforms with exceptional documentation.

Systems Improvement:

• Analyze existing workflows, identify inefficiencies, recommend improvements, design scalable systems, reduce manual work, and improve customer and employee experiences.

Cross-Functional Collaboration:

• Partner with Operations, HR, Marketing, Sales, Customer Success, Product, AI Engineering, and Leadership teams.

Quality Assurance:

• Test, document, monitor, and continuously improve automations before deployment ensuring reliability and maintainability.