Product Owner

This role is part of a major multi-year transformation programme to replace a legacy payments platform with a new core payments engine within a global Payments Operations function. It involves collaboration with Operations, Technology, Architecture, and Change teams in the banking industry.

• Experience owning products within complex Payments or Financial Services environments.
• Skilled in defining product strategy and long-term roadmaps.
• Experience supporting large-scale operational transformation programmes.
• Ability to work alongside Business Analysts on Target Operating Model initiatives.
• Experience challenging existing ways of working and driving continuous improvement.
• Experience collaborating with engineering teams delivering enterprise platforms.
• Strong stakeholder management and influencing skills across Operations, Technology, and Product.
• Capability to make commercial and strategic prioritisation decisions.

Nice to have:

• Experience with core payments platform transformation.
• Familiarity with Target Operating Model (TOM) programmes.
• Knowledge of AI or Intelligent Automation initiatives.
• Experience with workflow redesign.
• Exposure to global operating models across the UK, India, and Eastern Europe.

• Own and evolve the product roadmap for operational payment capabilities.
• Define and communicate a clear product vision aligned to the wider transformation strategy.
• Partner with Operations, Technology, and Change teams to deliver business value.
• Challenge existing processes and identify opportunities to simplify and modernize operational workflows.
• Translate business priorities into product outcomes and delivery roadmaps.
• Prioritize features and capabilities based on customer, operational, and regulatory needs.
• Work closely with engineering teams delivering the new core payments platform.
• Ensure products support future Target Operating Models and operational readiness.
• Influence senior stakeholders across Product, Operations, and Technology.
• Drive adoption of automation, AI, and digital capabilities where appropriate.
• Balance strategic product development with ongoing BAU and regulatory priorities.