Tester CRM / QA Specialist

This role supports the development, testing, and quality assurance of CRM solutions that facilitate multi-channel marketing campaigns. It is offered for a client in the banking industry, based in Warsaw with a hybrid work model.

• Experience working with CRM systems
• Involvement in implementing complex multi-channel marketing campaigns
• Experience with regression testing
• Knowledge of SAS Viya
• Good command of Python
• Good command of SQL
• Experience with SAS Customer Intelligence 360 (CI360)
• Knowledge of SAS Visual Analytics

Nice to have:

• Experience in Agile environments
• Collaboration with development teams
• Familiarity with additional analytical and reporting tools
• Experience in test automation and using test management tools

• Test functionalities of CRM systems
• Create, maintain, and execute test scenarios
• Perform regression testing and automate selected test processes
• Develop decision diagrams and process documentation
• Support business users regarding CRM system operations
• Collaborate on the development and deployment of new features
• Analyze test results and report defects
• Cooperate with business, analytical, and technical teams