Dispute Analyst with Engilish

Our client is a global leader in the manufacture of medical devices used in interventional specialties.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2–5 years of experience in Accounts Receivable, Dispute Management, Collections, Order-to-Cash, or Finance Operations.
• Good understanding of invoice-to-cash processes and accounts receivable principles.
• Strong analytical mindset with the ability to investigate issues and identify effective solutions.
• Advanced Excel skills and confidence working with financial data.
• Excellent communication and stakeholder management skills.
• Fluency in English.
• Experience working with factoring companies is considered an advantage.
• Knowledge of SAP S/4HANA is a plus.

• Manage and resolve customer invoice disputes, ensuring timely investigation and closure of open cases.
• Review supporting documentation (invoices, credit notes, contracts, purchase orders, delivery confirmations) to identify dispute causes and solutions.
• Maintain accurate dispute records in relevant systems (e.g., SAP, GetPaid, ServiceNow).
• Collaborate with Collections and internal stakeholders to resolve disputed items and reduce overdue receivables.
• Monitor dispute portfolio, analyze root causes, and identify opportunities for process improvements.
• Recommend corrective actions to prevent recurring disputes and improve overall dispute management efficiency.