Business Analyst

• Proven experience as a Business Analyst in Agile software delivery projects.
• Strong skills in requirements elicitation, documentation, and business process modelling (BPMN).
• Experience performing fit-gap analysis for commercial (COTS/SaaS) solutions.
• Understanding of REST APIs, JSON, and system integrations.
• Hands-on experience with Jira and Confluence.
• Excellent stakeholder management and communication skills.

Nice to have:

• Experience with legacy system migration or large-scale system modernization projects.
• Experience working with laboratory, scientific, or highly regulated environments.

• Gather, analyze, and document business and functional requirements, including user stories, personas, and acceptance criteria.
• Map and analyze business processes (BPMN) to identify opportunities for optimization and system improvements.
• Perform fit-gap analysis of commercial (COTS)/SaaS solutions, identifying configuration needs and integration requirements.
• Define interface specifications and data mappings between applications and upstream/downstream systems.
• Collaborate with Product Owners, Project Managers, and technical teams in an Agile environment, managing requirements through Jira and Confluence.
• Maintain requirements traceability, manage change requests, and support User Acceptance Testing (UAT).
• Work closely with business users, technical teams, and external partners to ensure successful solution adoption.
• Support API discussions by understanding REST APIs, JSON structures, and data schemas to facilitate communication between business and development teams.