Senior Site Reliability Engineer

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

• Minimum 4 years of relevant work experience.
• Bachelor’s degree in computer science.
• At least 3 years of experience with JAVA, J2EE applications, and a deep understanding of Web Services technologies: REST and SOAP.
• Minimum 2 years of experience managing applications on containers (Docker) and cloud platforms (AWS, GCP, Azure).
• Knowledge of Generative AI capabilities and use cases.
• Experience working in fast-paced 24x7 environments.
• Exceptional analytical and problem-solving skills.
• Strong oral and written communication abilities.
• Proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects.
• Experience building tools to automate production support activities.
• Knowledge of monitoring tools.

• Ensure the security and safety of application services and platforms.
• Spearhead the enhancement of operational practices focusing on efficiency, security, and excellence.
• Maintain zero downtime by swiftly addressing any issues to ensure environments are always operational.
• Conduct rapid root cause analysis and implement remediation in production environments after thorough testing.
• Foster an inclusive, innovative, and collaborative team culture.
• Build strong partnerships with key stakeholders, including product management, engineering, design, and operations.
• Communicate effectively with both technical and business partners to create frameworks for discussing complex topics.
• Regularly analyze the environment and promote the adoption of automation and Generative AI to stay competitive.
• Lead cloud infrastructure adoption and migration, ensuring a seamless transition with minimal downtime.
• Run problem bridges by collaborating with different functional and technical teams, escalating issues as needed for timely resolution.

Visa requires at least 60% office presence. To be confirmed with your line manager. Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will consider qualified applicants with criminal histories consistent with EEOC guidelines and applicable local law.