Product Owner (AI)

Sopra Steria is one of the largest tech industry players in Europe, providing consulting, digital services, and software development. The Polish branch operates in Katowice since 2007 as a Global Delivery Center with about 1,000 specialists. The Digital Platform Services department specializes in cloud, operating systems, virtualization, databases, backup, storage, networking, and security, while the Application Services department focuses on software development, data engineering, testing, CRM, ITSM, and ERP platform integrations for clients across Europe.

• Experience managing digital services or platforms across their lifecycle (launch, evolution, adoption)
• 5+ years as Service Owner, Product Owner, or Product Manager of digital services or platforms, preferably in the AI domain
• Experience working with software engineering or DevOps teams
• Experience defining and managing product or service roadmaps with measurable KPIs
• Strong understanding of AI and Generative AI concepts, including use cases across the software development lifecycle (code generation, review, testing, documentation)
• Knowledge of current AI developer tooling landscape including AI coding assistants and agentic IDEs (e.g., Kiro, GitHub Copilot, Cursor)
• Ability to understand technical concepts and trade-offs without being a hands-on AI engineer
• EU citizenship
• Fluent English (B2/C1)
• Willingness to travel occasionally abroad and visit the Katowice office

Nice to have:

• Security clearance
• Agile certification (Scrum, AgilePM or equivalent)
• SAFe certification or experience in a SAFe environment
• ITIL Foundation or practical experience with IT service management

• Own the service including vision delivery, roadmap, priorities, and service lifecycle
• Define and track service KPIs such as adoption, usage, user satisfaction, and cost, and report to stakeholders
• Identify improvement opportunities through performance data, user feedback, and market developments
• Coordinate technical teams to deliver the service
• Gather, analyze, and prioritize user feedback with a visible feedback loop
• Drive adoption via onboarding, documentation, training, demos, and success stories
• Build and support the AI developer community
• Act as the main interface between business stakeholders, users, and technical teams
• Drive continuous evolution and adoption of the service

Only candidates located in Poland with EU citizenship can be offered cooperation.