Business Analyst

Join an identity transformation programme focused on building a scalable and consistent approach to Identity Governance and Access Management across a large global organisation. The programme is built around Microsoft Entra ID Governance and aims to streamline access processes, strengthen governance and compliance, and create a sustainable identity foundation supporting more than 34,000 identities across multiple regions.

• 5+ years of experience in a Business Analyst or similar role, ideally in complex international environments.
• Strong analytical and problem-solving skills, with the ability to understand complex topics and turn them into clear, actionable requirements.
• Experience working with both technical and non-technical stakeholders and communicating effectively with different audiences.
• Strong stakeholder management skills and the ability to balance diverse business needs across global teams and regions.
• Hands-on experience with requirements elicitation and business process modelling techniques, including BPM, UML, use cases, test cases, and prototyping.
• Experience creating, analysing, and validating functional specifications and system design documentation.
• Understanding of data and field mapping between external and internal systems, with the ability to interpret XML and JSON schemas.
• Experience creating user stories, epics, acceptance criteria, and BDD scenarios.
• Good understanding of Agile and Lean delivery methodologies, including Scrum and Kanban.
• Solid understanding of the full software development lifecycle.
• Advanced written and spoken English.
• Excellent communication, collaboration, and interpersonal skills.

• Work as part of an empowered Scrum team, supporting requirements analysis, clarification, and delivery.
• Capture, analyse, and document business needs related to Identity Governance and Access Management.
• Translate business requirements into clear, structured, and actionable requirements for engineering teams.
• Collaborate with stakeholders, delivery managers, and software engineers to build a shared understanding of features and functionality.
• Create and maintain user stories, epics, acceptance criteria, and BDD scenarios.
• Support the team throughout the software development lifecycle, from discovery and requirements gathering through to delivery.
• Contribute to the design and delivery of dashboards and reports.
• Analyse and model business processes using techniques such as BPM, UML, use cases, test cases, and prototyping.
• Prepare and validate functional specifications and system design elements, including data rules, business rules, wireframes, and related documentation.
• Work with data and field mappings between external and internal systems, including interpreting XML and JSON schemas.
• Build a strong understanding of the customer's identity and access management processes, systems, and business models.
• Collaborate with governance and compliance stakeholders across different regions to ensure requirements reflect local business needs while supporting global identity governance objectives.
• Contribute to the delivery of new regional work packages as part of the wider programme roadmap.
• Help identify opportunities to apply industry best practices and improve identity governance processes.

Following the applicable legal regulations, particularly Directive (EU) 2019/1937 of the European Parliament and of the Council on the protection of persons reporting breaches of Union law and its implementation into Polish law under the Act of December 4, 2021, on the Protection of Persons Reporting Breaches of Law (Journal of Laws 2021, item 2105), including Articles 4-6 governing whistleblower protection and reporting procedures, the company has implemented a Whistleblower Support Policy, ensuring anonymity, protection, and support for individuals reporting irregularities.

Informujemy, że administratorem danych jest Nortal Poland z siedzibą w Krakowie, ul. Puszkarska 7K (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis Just Join IT oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.