Scrum Master/ Business Analyst

Cyclad works with top international IT companies to deliver cutting-edge technologies. The company offers IT services and operates a hybrid work model with a max of 2 days per week in the office in Wrocław.

• Minimum 6 years of professional experience in Scrum Master, Business Analyst, or similar roles
• Experience working in Agile/Scrum environments within international organizations
• Experience supporting business-critical applications and coordinating releases
• Scrum Master certification
• Basic SQL knowledge and ability to execute simple queries
• Basic Linux skills, including connecting to servers via SSH, copying files using SCP
• Basic understanding of CI/CD concepts and tools, including Azure DevOps, GitLab
• Experience testing application enhancements and defect fixes

Nice to have:

• Basic knowledge of Grafana (ability to retrieve and analyze logs)
• Very good command of English

• Serve as the Scrum Master for the Core Team
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and sprint reviews
• Ensure Scrum principles and Agile best practices are followed
• Remove impediments and support the team in achieving sprint goals
• Handle and coordinate Level 3 and Level 4 support tickets
• Investigate and support the resolution of complex functional and technical issues
• Test bug fixes and technical/functional enhancements prior to production deployment
• Analyze business requirements and translate them into functional specifications
• Prepare functional documentation to support technical studies and development initiatives
• Coordinate application roll-outs and deployments across multiple markets
• Work closely with business stakeholders representing each market
• Ensure effective communication between business users, development teams, and support teams

Only candidates with citizenship in the European Union and residence in Poland are eligible to apply.