Staff Software Engineer - SRE

EBS Sp. z o.o. is a dynamically growing Polish technology company with over 35 years of experience, specializing in smart security solutions. It is part of the American corporation Alarm.com, a leading global provider of intelligent security solutions for homes and businesses.

• Bachelor’s degree in Computer Science, Computer Engineering, a related field, or equivalent practical experience.
• 10+ years of professional software engineering experience, including production operations and on-call ownership.
• Proven track record of improving measurable reliability outcomes in distributed systems.
• Deep expertise in observability and production support practices.
• Strong networking fundamentals including TCP/IP, DNS, TLS, HTTP, and L4/L7 behavior.
• Strong experience with distributed systems technologies such as Kubernetes, Kafka, and Redis.
• Experience with cloud infrastructure and operations at scale; Azure experience is a plus.
• Strong software engineering fundamentals in object-oriented design and software development lifecycle practices; C# and .NET experience is a plus.
• Strong analytical, communication, and decision-making skills under production pressure.

Nice to have:

• Experience leading high-severity incident response and driving durable post-incident improvements.
• Strong database and data-processing experience, including performance tuning, schema evolution, and rollback-safe deployment practices.
• Deep experience with advanced traffic management and troubleshooting in production (e.g., Envoy, ingress controllers, service mesh, global load balancing, cross-region routing).
• Experience with video streaming systems, WebRTC, IoT device ecosystems, OpenVPN, and MQTT.

• Own reliability for core production systems, including deployments, on-call operations, and incident response.
• Drive capacity planning across cloud and physical infrastructure.
• Define and improve reliability goals and operational outcomes such as availability and MTTR.
• Lead observability improvements across metrics, logs, traces, alert quality, and runbook maturity.
• Build automation and tooling that improve reliability and engineering velocity.
• Partner with engineering, product, and business stakeholders to align reliability priorities with roadmap goals.
• Shape database and data-processing reliability, including performance and operational safety.
• Apply sound engineering judgment to balance delivery speed with long-term resilience.
• Other duties as assigned.

By submitting an application, candidates acknowledge that their personal data may be retained for up to 3 years after the recruitment process for internal operations and compliance with legal requirements. The data administrator is EBS Sp. z o.o.