Engineering Manager/Cloud Operations Manager

CloudFerro builds technologies used by Europe's leading scientific and space organisations, including ESA, EUMETSAT, ECMWF, Mercator Ocean International, DLR, and EGI. The company works closely with the Earth Observation sector to contribute to better understanding and analysis of the planet.

• Experience managing a technical team, preferably in infrastructure, cloud, platform, or operations.
• Strong understanding of maintaining production IT systems and high-availability environments.
• Solid understanding of cloud technologies, distributed systems, and infrastructure as production services foundation.
• Ability to combine technical, project, and business perspectives.
• Experience in task prioritisation, dependency management, and delivering team objectives.
• Effective communication skills with diverse stakeholders including engineers and executive board.
• Managerial maturity including motivation, feedback, competency development, and making difficult decisions.
• Experience building team autonomy, ownership, and cross-team collaboration.
• Accountability for team work quality and readiness to operate under time pressure.
• Confident English communication at B2/C1 level.

Nice to have:

• Experience with OpenStack, Ceph, Linux, Ansible, Terraform, Prometheus, Grafana, ELK or similar infrastructure stack.
• Knowledge of incident management, problem management, SRE or ITIL practices.
• Experience in cloud, hosting, data center environments or large-scale production infrastructure.
• Experience working with external customers or projects with high availability and service quality requirements.

• Manage the Cloud Projects & Operations team supporting daily operational and project work.
• Take responsibility for effective delivery of projects, maintenance initiatives, and roadmap activities.
• Collaborate with the IaaS Product Manager to maintain and update the team's roadmap.
• Prioritise tasks, manage dependencies, and ensure predictability of delivery.
• Monitor achievement of short- and long-term goals.
• Ensure operational service quality including stability, monitoring, incident handling, and elimination of recurring issues.
• Support incident and problem management processes including RCA/post-mortem analysis and preventive actions.
• Assist the team in analysing complex technical and organisational issues.
• Develop team competencies, conduct 1:1 meetings, provide feedback, and strengthen ownership.
• Plan roles, coverage, and competency development within the team.
• Recruit new employees and contractors.
• Gather and structure requirements from stakeholders for projects and maintenance.
• Collaborate with Product Management, PMO, technical teams, sales, business stakeholders, and Executive Board.
• Support sales processes through technical and operational consultations.
• Build a culture of knowledge sharing, documentation, and continuous improvement within the team.