ServiceNow Developer

Cyclad works with top international IT companies to deliver cutting-edge IT services. This role focuses on delivering and enhancing ServiceNow solutions supporting enterprise Hardware Asset Management (HAM). The project is IT services based, long-term, fully remote, and located in Katowice, Poland.

• 6+ years of professional experience in ServiceNow development
• Strong hands-on experience with ServiceNow platform development
• Excellent knowledge of JavaScript and ServiceNow scripting
• Experience with Integration Hub and REST/SOAP API integrations
• Strong knowledge of Import Sets, Transformation Maps, and Flow Designer
• Experience developing custom workflows, forms, UI Actions, and automation solutions
• Good understanding of enterprise system integrations and data synchronization
• Strong analytical and troubleshooting skills
• Experience working in Agile development environments
• Very good English skills (B2)

Nice to have:

• Experience with ServiceNow Hardware Asset Management (HAM)
• Knowledge of CMDB and Discovery
• Experience with asset lifecycle management processes
• ServiceNow certifications

• Develop custom ServiceNow functionality to support Hardware Asset Management (HAM)
• Design and implement HAM-related workflows, automations, and business logic
• Build and maintain integrations with external systems including procurement, finance, Discovery, and CMDB
• Configure Import Sets, Transformation Maps, and data synchronization processes
• Develop custom forms, UI Actions, client scripts, business rules, and notifications
• Support e-bonding and enterprise integration requirements
• Troubleshoot and resolve technical defects, performance issues, and integration challenges
• Support deployments across development, testing, and production environments
• Collaborate with cross-functional teams to deliver scalable and reliable ServiceNow solutions
• Ensure development follows ServiceNow best practices, coding standards, and platform governance

Only candidates with citizenship in the European Union and residence in Poland are eligible to apply. Personal data will be processed by the employer according to privacy regulations for recruitment purposes.