Senior AI Engineer - Growth

Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks. Kraken, founded in 2011, is a leading crypto platform trusted by over 10 million individuals and institutions globally, offering spot trading, margin, futures, staking, and OTC services. The role operates within the Growth Foundations Group, a centralized team building the engine that supports every product team in the business.

• Minimum 3 years building automation workflows, integrations, or agentic systems using AI orchestration platforms, workflow automation tools, or equivalent technologies
• Strong understanding of API integrations, including REST, webhooks, authentication patterns, and error handling at scale
• Experience working with LLM APIs involving prompt engineering, structured outputs, tool use, and agent chaining
• Ability to work from specifications and accurately build workflows without needing direct supervision
• Knowledge of growth or marketing contexts to understand the objectives behind the systems built
• Ability to balance speed and quality in software delivery

Nice to have:

• Experience with paid media platforms, marketing automation, CRM, or lifecycle messaging systems
• Familiarity with data warehouse query patterns and event tracking infrastructure
• Background in a high-growth fintech, consumer tech, or multi-product technology environment
• Experience designing multi-agent architectures or complex agent-to-agent workflows

What you’ll build:

• Agent orchestration workflows automating decisions and executions across paid media, lifecycle messaging, organic content, conversion optimization, incentives, and other growth levers
• Integrations between AI reasoning layers, growth execution platforms, data infrastructure, experimentation systems, and analytics tools
• Shared agent infrastructure components such as reusable workflow patterns, prompt libraries, and integration clients
• Monitoring and audit logging to ensure traceability, versioning, and queryability of agent actions for governance and improvement
• Creative and content generation pipelines automating brief-to-variant-to-distribution loops across growth channels

What you’ll own:

• Build velocity by taking workflows from specification to production
• Integration reliability ensuring system connections work correctly, handle errors gracefully, and are maintained as tools evolve
• Workflow documentation that is clear enough for domain specialists to understand, tune, and improve workflows without your involvement

Applications are accepted on an ongoing basis unless a specific deadline is stated. Applicants may redact or remove age, date of birth, or education dates from resumes. Employment consideration includes candidates with criminal histories consistent with the San Francisco Fair Chance Ordinance. Kraken is an equal opportunity employer that does not tolerate discrimination based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or other protected characteristics.