Salesforce Consultant

Craftware is a technology company with over 500 employees supporting large organizations with complex business challenges using modern IT solutions, including sales systems, automation, data platforms, and AI. They work where technology must be reliable, secure, and scalable, delivering end-to-end projects from analysis and architecture to implementation, development, and maintenance. They are trusted partners of technologies like Salesforce, Veeva, UiPath, and Databricks.

• Minimum 3 years experience as a Salesforce consultant or business architect.
• Practical knowledge of Salesforce (Sales and Service Cloud as a basis) with skills in process and architectural solution design.
• Proven ability to conduct client conversations.
• Experience in presales: preparing offers, responding to RFI/RFP, pricing, and solution presentations.
• Ability to translate client requirements to Salesforce products with awareness of platform capabilities and constraints.
• Independence and strong operational skills.
• Fluency in Polish and English communication with clients.
• Openness and willingness to learn new products.

Nice to have:

• Experience with Media Cloud or Revenue Cloud.
• Knowledge of the media industry: publishers, broadcasters, advertising sales, subscriptions.
• Practical use of AI tools in consulting or presales work.
• Salesforce certifications (Revenue Cloud/Architect/Data Cloud).

• Participate in Salesforce implementation projects for media sector clients (publishers, broadcasters, radio, advertising).
• Lead workshops with clients including discovery, process analysis, and solution design.
• Manage presales activities from start to finish: responding to RFI/RFP, solution proposals, estimations, pricing, demos, and presentations to client decision-makers.
• Translate business requirements into Salesforce solutions and vice versa.
• Collaborate with sales and delivery teams in scope definition and closing sales opportunities.
• Build reusable presales materials such as solution patterns, demos, and offer accelerators.
• Track ecosystem updates (Media Cloud, Revenue Cloud, Agentforce, AI in consulting) and incorporate them into offerings.

According to the EU General Data Protection Regulation (GDPR), Craftware informs candidates about the processing of personal data for recruitment purposes, including legal bases, data recipients, rights regarding personal data, and possible profiling during the recruitment process.