AV & Events Engineer

Asana is a leading platform for human + AI collaboration with 13+ offices worldwide. The company offers an exceptional office-centric culture combined with hybrid work elements to enable global team collaboration. Asana is recognized by Fortune, Fast Company, Forbes, and Gartner for workplace culture and innovation.

• 5+ years of experience servicing Video Conferencing rooms and/or L2/L3 IT Support for A/V.
• Experience in corporate live events, conference center operations, or hotel A/V support is a plus.
• Proven ability to manage multiple projects under tight deadlines.
• Strong problem-solving skills and creative solution development.
• Flexible schedule to support occasional night/weekend maintenance and travel.
• Proficiency with event production and conferencing technology such as Yamaha, Tricaster, Blackmagic ATEM, Neat, Logitech, Poly, Crestron, Zoom Rooms.
• Experience with collaboration and ticketing software (gSuite, Asana).
• Skilled in event coordination and project management.
• Effective communication skills with executives, vendors, and customers of varying technical backgrounds.
• Familiarity with presentation and media editing tools like gSlides, PowerPoint, Premiere, Final Cut Pro, Photoshop.

• Collaborate with stakeholders to ensure event technology meets specific needs.
• Perform daily functionality checks of conference rooms and presentation spaces.
• Operate various A/V equipment including Zoom, Crestron, QSYS, Logitech, Neat.
• Plan and support events ranging from 300+ person internal/external events to small meetings.
• Edit videos using Adobe Creative Suite and maintain a living video library.
• Troubleshoot A/V and network-related issues affecting event setups and performance.
• Maintain detailed technical documentation such as runbooks and troubleshooting guides.
• Develop on-the-fly event solutions, train end users for DIY events, and act as escalation for video conferencing IT support tickets in the EMEA region.

Please be informed that the data controller is Asana, 633 Folsom Street, Suite 100, San Francisco, California 94107, US. Candidates have rights to access, rectify, erase or restrict personal data, object to processing, data portability, and lodge complaints with supervisory authority. Provision of mandatory data required by Labour Code; other data voluntary. Data processed until recruitment completion and for claim periods. Consent can be withdrawn anytime. Data recipients include Just Join IT and other entities related to recruitment processing.