Software Architect - API Platform

Founded in 2013, Housecall Pro helps home service professionals streamline every aspect of their business with tools for scheduling, dispatching, payments, and more. Supporting over 45,000 businesses globally, with half of the engineering team in Poland, the company includes brands such as Business Coaching by Housecall Pro to champion home services businesses.

• 10+ years of experience as a backend or platform engineer building and operating large-scale, distributed systems.
• Proven track record leading technical direction for complex systems.
• Strong experience designing and evolving public or internal APIs (REST/gRPC/GraphQL): modeling, versioning, backward compatibility, and deprecation strategies.
• Experience driving cross-team initiatives, aligning stakeholders, defining roadmaps, and delivering multi-stage projects impacting many squads.
• Solid understanding of distributed systems fundamentals: reliability, scalability, consistency, latency, and failure modes.
• Hands-on experience with observability (metrics, logs, tracing), performance tuning, and designing systems that are safe to change and easy to debug.
• Ability to communicate clearly with both technical and non-technical partners, influence decisions, and build consensus around architectural direction.
• Experience mentoring senior engineers and helping teams uplevel their system and API design skills.

Nice to have:

• Experience with Ruby / Rails, event-driven architectures, MySQL at scale, or previous work on internal platform or infrastructure teams.
• Fluency in Polish and English.

• Lead the technical vision and roadmap for the API Platform.
• Define, evolve, and communicate API standards (design guidelines, versioning, security, performance) across engineering.
• Act as principal architect for API-related initiatives, shaping system design and guiding teams through complex trade-offs.
• Partner with product engineering squads to design and review API contracts and integrations.
• Drive improvements in API reliability, performance, and observability (SLIs/SLOs, rate limiting, error handling, rollout strategies).
• Lead or sponsor platform initiatives like API gateway evolution, authentication/authorization integrations, and system decomposition.
• Mentor and coach engineers on API design, distributed systems, and platform thinking.
• Promote design-first collaboration through RFCs, system design reviews, and architecture tasks.

This role is open to candidates inside Poland only. The specific salary will be determined based on permissible, non-discriminatory factors such as skills and experience. #LI-remote

Data processing information is provided per legal regulations by Housecall Pro (San Diego, California, USA).