Customer Data Reconciliation Support Specialist

The role supports the reconciliation of customer data from various third-party and internal sources to create a reliable customer master database. The position is for a full-time 12-month duration with possible extension, based in hybrid work mode from Warsaw. The job relates to Data & Analytics within the Transportation / Logistics industry.

• Comfortable working with Excel or similar files.
• Strong attention to detail with a structured working style.
• Willingness to investigate unclear cases and handle sensitive information confidentially.

Nice to have:

• Good communication skills to interact with internal teams and external providers.
• Ability to work effectively as an external consultant.

• Compare customer names and records across IT, Finance, Operations, external providers, and other available files.
• Identify the best customer match where names differ, are duplicated, incomplete, or inconsistent.
• Build and maintain a structured customer database containing unique customer ID, customer name, source, matching decision, and status.
• Document assumptions, unresolved cases, and reasons for matching decisions clearly and traceably.
• Contact relevant owners in Sales, Finance, IT, Operations, or external vendors to obtain correct information when a match cannot be confirmed.
• Follow up on open issues and support continuous improvement of customer data quality.