EUC (End User Computing) Engineer

Our client is a rapidly expanding global FinTech organization operating at the intersection of technology and financial services. With a strong international presence and a focus on innovation, the company is currently building a new SSC structure in Gdańsk, creating opportunities to shape processes and drive operational excellence.

• 3+ years of experience in endpoint management, desktop engineering, or EUC services within enterprise environments.
• Practical expertise with Microsoft Intune (Windows, Mac, mobile) including enrollment, Autopilot, policies, profiles, app deployment, updates, and remediation.
• Solid knowledge of Microsoft Entra ID, identity management, security groups, RBAC, and device enrollment models.
• Experience managing full device lifecycle (provisioning, patching, firmware, TPM/Secure Boot readiness, redeployment/retirement).
• Skilled in application packaging and deployment using Intune, PowerShell, Win32, MSI, with troubleshooting and monitoring.
• Familiarity with endpoint tools like Microsoft Defender, SentinelOne, Windows Hello, Company Portal, and remote support platforms.
• Experience with cloud printing solutions (Printix, Uniflow) including setup, configuration, and troubleshooting.
• Strong troubleshooting skills across devices, OS, identity, apps, network, printing, and user profiles.
• Effective communicator with strong documentation, collaboration, and problem-solving abilities.
• Microsoft certifications (Endpoint Admin, Azure, Security, AVD) are a plus.

Preferred attributes:

• Proactive, ownership-driven, and comfortable in fast-paced enterprise environments.
• Focused on secure, reliable, and user-centric endpoint services.
• Continuous improvement mindset (automation, standardization, process optimization).
• Able to balance projects, operations, timelines, and stakeholder communication.
• Comfortable working cross-functionally with IT, security, infrastructure, and business teams.

• Design, implement, and maintain Microsoft Intune endpoint management (enrollment, policies, apps, updates, scripts, lifecycle controls).
• Lead Windows device onboarding and migrations (Autopilot, provisioning, tenant enrollment, readiness checks, post-deployment support).
• Drive endpoint modernization (Windows, Mac, mobile), including security readiness (TPM 2.0, Secure Boot) and compliance tracking.
• Package, deploy, and support enterprise apps in Intune, ensuring proper scoping, testing, licensing, and change control.
• Support EUC integrations for partners (device discovery, user readiness, app validation, print setup, go-live, hypercare).
• Manage cloud printing solutions (Printix, Uniflow) across deployment, configuration, and secure print workflows.
• Collaborate with asset management and vendors on hardware lifecycle, inventory, and procurement readiness.
• Work with security, identity, and infrastructure teams to align endpoints with enterprise policies and access controls.
• Provide advanced troubleshooting for endpoints, apps, compliance, printing, and user productivity issues.
• Maintain documentation (SOPs, guides, runbooks, knowledge articles) for endpoint services and EUC workflows.

The target working model is 3 days per week from the office.