SRE Senior Engineer

Motorola Solutions Systems Polska is hiring for their Emergency Call Management site reliability engineering (ECM-SRE) team, focusing on public safety products.

• 4+ years of professional software development or SRE experience.
• Excellent communication skills.
• Experience developing cloud-based applications.
• Experience developing REST-based APIs and implementing microservice principles and architectures.
• Experience with modern DevOps tooling including CI/CD pipelines.
• Familiarity with designing high availability architectures.
• Familiarity with observability and monitoring.
• Familiarity with automated testing.
• Knowledge of network concepts and protocols such as OSI, SIP, and REST API.
• Creativity and persistence in solving complex problems.
• Enthusiasm for learning key technologies, architectures, processes, and best practices.

• Implementation of Monitoring/Observability objectives including maintenance of alert response playbooks.
• Creation and reinforcement of the high availability (HA) and reliability strategy.
• Triage of customer-reported incidents and problems, requiring troubleshooting and problem management skills.
• Maintenance and reporting of SLOs and error budgets.
• Facilitation of Chaos Engineering activities with multiple engineering teams.
• Developing the SRE culture and sharing best practices across the Emergency Call Management organization.
• On-call support for products and services in production, focusing on Incident Command to ensure proper incident process management.
• Assisting customer support teams in creating customer-facing communication documents.
• Facilitation of Failure Mode and Effects Analysis with multiple engineering teams.