Infrastructure Engineer (Linux) with French

Sopra Steria is a major European tech company offering consulting, digital services and software development, with a Polish branch operating in Katowice since 2007 and employing around 1,000 specialists. The Digital Platform Services department specialized in cloud, operating systems, virtualization, databases, backup, storage, networking and security. The Application Services department manages software development, data engineering, testing, CRM, ITSM, ERP platform integrations and application management for clients in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

• Proven experience in 2nd Level (L2) Infrastructure Support within enterprise environments.
• Strong administration skills in HP-UX, Linux (SLES), and HPE Ignite.
• Hands-on experience with VMware ESX/ESXi and VMware vSphere administration and virtual server deployments.
• Good knowledge of NetBackup and Rubrik backup solutions.
• Strong troubleshooting, analytical, and problem-solving skills with experience in incident and request management.
• French language proficiency at B2 level or higher, with ability to communicate effectively with customers during technical calls and meetings.

• Performing 2nd level support to customer infrastructure and applying solutions to stabilize and refresh customer environment.
• Modifying operating system configuration and maintaining server services.
• Calls with client.
• Proposing improvements.
• Contacting on-site support and 3rd party support in case of hardware incidents.
• Dealing with incidents, requests and troubleshooting on customer infrastructure.
• Regular system and firmware updates.
• Deployment of new virtual servers.
• Creation and updates of documentation.
• Training of other team members.

I agree to the processing by Sopra Steria Polska Sp. z o.o. and other entities within the Sopra Steria Group of my personal data contained in my CV for the purposes of the current recruitment process and future recruitment processes conducted by any entity within the Sopra Steria Group.