Senior Technical Delivery Director

B2B Soft is a world leading SaaS solutions provider primarily focused on the Telecom and General Retail Industries. Their product suite delivers Omni channel software and hardware solutions leveraging Business Intelligence, Artificial Intelligence and Machine learning. They service some of the leading worldwide carriers including Altice, AT&T, Boost, GCI, Metro by T-Mobile, T-Mobile, Tracfone, Verizon & Xplornet. Founded and operated for 15+ years, headquartered in New York City with over 150 associates worldwide.

• 7+ years of proven experience as Delivery Manager/Technical Project Manager/Delivery Director
• Technical background (Developer/BA/QA)
• Experience in application development or elsewhere in SDLC
• Strong understanding of the software development lifecycle
• Strong understanding of different software development methodologies
• Proven experience managing complex, cross-functional, and distributed teams
• Excellent organizational skills and ability to structure processes
• Ability to manage multiple competing priorities effectively
• Good communication and problem solving skills
• Experience working with multi-national teams across time zones

Nice to have:

• Experience working in B2B SaaS, Telecom, Enterprise platforms
• Experience with Jira, Advanced Roadmaps, delivery analytics tools
• Experience building delivery processes at scale
• Knowledge of microservices architecture
• Ability to communicate in Ukrainian

Soft Skills:

• Leadership skills and ability to offer solutions and innovative ideas
• Strong communication and stakeholder management skills
• Organizational skills, ability to organize people and processes
• Ability to manage competing priorities
• Ability to resolve conflicts and align diverse stakeholders
• Self-motivated
• Stress resistance

• Work in the management team as a full member of the team
• Work within the Agile environment to assist with the planning, management, and execution of application development and ensure meeting committed timelines
• Lead Agile (Scrum) teams to deliver high-quality software on schedule
• Monitor team performance, delivery metrics, and project progress
• Develop and implement standards for the development, deployment and delivery processes
• Ensure the consistency of delivery processes through collaboration with Product, Account Management and PMO departments
• Build strong relationships with internal and external stakeholders (Carriers, Vendors, Partners)
• Communicate effectively with executive leadership on delivery status, risks, and decisions
• Demonstrate leadership with resolving critical production incidents and develop and implement mitigation plans
• Report directly to VP of Delivery, B2B Soft