IT Business Analyst

Eversis is a technology company with a well-established position in the Polish IT services market, specializing in custom software development and projects delivered for the telecommunications and financial sectors. Their portfolio includes projects delivered for organizations such as the European Space Agency, Airbus Defence and Space, the National Bank of Poland, and T-Mobile.

• Solid experience as an IT Business Analyst in software development or complex IT projects.
• Ability to independently gather requirements, lead workshops, and work directly with customers and stakeholders.
• Understanding of how to turn complex or chaotic business expectations into structured, actionable requirements.
• Knowledge of customer experience and the ability to connect business needs, processes, and technology into practical solutions.
• Comfort working closely with both business and technical teams.
• Ability to prepare business and functional documentation, user stories, process flows, and wireframes/mock-ups.
• Active use of AI tools to accelerate business analysis, requirements gathering, documentation, mock-ups, presentations, and data modelling.
• Knowledge of how to automate repetitive work using AI and a continuous improvement mindset in software delivery processes.
• Experience supporting pre-sales activities, including preparing solution concepts and proposals, coordinating proposal development, and supporting project estimations.
• Understanding of software delivery processes.
• Fluent communication in Polish and English.
• Analytical, proactive, organized, and solution-oriented.

Nice to have:

• Writing skills.
• Knowledge of Google Analytics.

• Gather and analyze customer needs, business goals, processes, and customer experience expectations.
• Understand the customer's business context and identify business and user pain points.
• Translate complex and ambiguous business needs into clear, structured, and actionable requirements.
• Propose solution concepts, define project scope, and align recommendations with business objectives and customer experience goals.
• Prepare and maintain project documentation, including business and functional requirements, user stories, process descriptions, and functional specifications.
• Create wireframes, mock-ups, process flows, presentations, and other solution artifacts, leveraging AI tools whenever appropriate.
• Use AI to streamline business analysis, requirements engineering, documentation, data modeling, and other repetitive activities.
• Continuously identify opportunities to automate and improve the business analysis process using AI.
• Support customers and technical teams throughout the project lifecycle, acting as the bridge.
• Support pre-sales activities by preparing solution concepts, contributing to proposals, coordinating proposal development, and supporting project estimations.
• Understand software delivery processes.