Business Analyst

Promise Group is a leading Microsoft partner in the CEE region, operating since 1991 and the largest provider of Microsoft solutions in Poland since 1996. It offers products and services for various sectors including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development.

• Minimum 6 years of experience in a Business Analyst, IT Business Analyst, Business Systems Analyst, or similar role.
• Strong ability to gather requirements, structure information, and translate business needs into actionable documentation.
• Good understanding of business process analysis, process mapping, and continuous improvement methods.
• Ability to communicate effectively with both business and technical stakeholders.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Very good Polish and English communication skills, both written and spoken.
• Proactive mindset, ownership, and the ability to manage multiple priorities in a changing project environment.

Nice to have:

• Experience in projects related to building or implementing a data warehouse.
• Experience cooperating with C-level stakeholders and supporting senior-level decision-making processes.

• Gather, analyze, and document business requirements for internal projects.
• Work closely with stakeholders to understand business needs, challenges, and objectives.
• Translate business requirements into functional specifications, user stories, process maps, and acceptance criteria.
• Analyze current business processes and identify opportunities for improvement, automation, and optimization.
• Support project planning, prioritization, scope management, and communication across project teams.
• Facilitate workshops, meetings, and presentations with business users and project stakeholders.
• Support user acceptance testing, validate delivered solutions, and ensure alignment with business expectations.
• Maintain clear project documentation, including requirements, decisions, dependencies, and change requests.