Senior IT Support Specialist

Euronet (NASDAQ: EEFT) is a leading global financial technology solutions and payments provider. The Company offers payment and transaction processing solutions to financial institutions, retailers, service providers and individual consumers. These services include comprehensive ATM, POS and card outsourcing services, card issuing and merchant acquiring services, software solutions, cash-based and online-initiated consumer-to-consumer and business-to-business money transfer services, and electronic distribution of digital media and prepaid mobile phone time.

• Higher education in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Minimum 3 years of experience in IT support, endpoint management, or IT administration.
• Strong hands-on experience with Microsoft 365, Microsoft Intune, Microsoft Entra ID (Azure AD), Active Directory, and Windows 11.
• Knowledge of PowerShell scripting, task automation, endpoint security, and core infrastructure technologies (Windows Server, DNS, DHCP, TCP/IP, VPN).
• Strong analytical, problem-solving, communication, and organizational skills, with experience using ticketing systems and a good command of English.

Nice to have:

• Experience with Microsoft Power Platform (Power Automate, Power Apps).
• Knowledge of Azure Fundamentals.
• Familiarity with ITIL framework.
• Experience supporting compliance and audit activities.
• Experience managing enterprise endpoint environments in international organizations.
• Team spirit.
• Very good knowledge of English (oral and writing skills).

• Provide technical support to end users, troubleshoot hardware, software, network, and Microsoft 365 issues, and manage incidents and service requests.
• Support onboarding, offboarding, IT asset management, and maintenance of corporate devices and inventories.
• Administer Microsoft Intune, Entra ID (Azure AD), Active Directory, and manage Windows 11 endpoints, software deployment, and patching.
• Implement and monitor endpoint security, compliance policies, mobile device management (MDM/MAM), and access governance activities.
• Contribute to IT security initiatives, vulnerability remediation, audits, compliance requirements, and incident response processes.
• Drive automation, process improvement, AI-enabled productivity initiatives, and maintain technical documentation.
• Collaborate with internal teams and external vendors on IT projects, office technology deployments, relocations, and infrastructure improvements.

At Euronet, we are an Equal Opportunity Employer and provide employment consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.