ServiceNow HAM Architect

Spyrosoft is a software engineering company established in 2016. It specializes in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education, and financial services. Spyrosoft was among the fastest growing technology companies in Europe in 2021 and 2022 according to the Financial Times.

• At least 5+ years of ServiceNow implementation experience with proven track record in HAM and asset lifecycle design.
• ServiceNow CAD or CIS certification (HAM specialization preferred).
• Strong knowledge of ITIL practices related to IT Asset Management.
• Comprehensive understanding of ServiceNow platform, especially Hardware Asset Management module.
• Hands-on experience with stockroom and asset lifecycle processes.
• Familiarity with hardware procurement workflows and vendor integrations.
• Experience in CMDB and ITSM alignment for HAM data accuracy.
• Excellent stakeholder management and communication skills.
• Bachelor’s or Master’s degree in a technical or economic field.

Nice to have:

• English proficiency (C2) or other European languages.

• Lead the technical design and architecture for Hardware Asset Management solutions within ServiceNow.
• Design and optimize processes for hardware asset lifecycle, procurement, stockroom, and inventory management.
• Integrate HAM with other ServiceNow modules (ITSM, ITOM, CMDB) and external procurement systems.
• Ensure asset governance, compliance, and accurate data management across the platform.
• Collaborate with stakeholders to gather requirements and translate them into scalable solutions.
• Define HAM policies and workflows to support procurement and disposal processes.
• Oversee HAM reporting and dashboard development to support asset utilization and cost optimization.