Solutions Engineer, Mid-Market DACH (German speaker)

At Atlassian, the company aims to unleash the potential of every team through software products that support team collaboration worldwide. The company supports flexible work locations including remote and office, enabling employees to balance personal and professional priorities. Atlassian emphasizes a culture of teamwork and shared success. They are committed to diversity and equal opportunity, maintaining confidentiality according to EEO guidelines and providing accommodations during recruitment.

• Minimum 2 years experience interacting with customers in pre-sales roles
• Excellent communication and strong presentation skills to multi-level audiences
• Fluent in German and English
• Customer-centric mindset with proven ability to build executive relationships and collaborate internally
• Creative problem solver able to interpret complex business challenges and deliver value-based solutions
• Comfortable engaging both business and technical audiences
• Motivated to learn, receive feedback, and drive successful outcomes for customers and Atlassian

• Partner with direct sales, partners, and account teams on Fortune 500 customers, tracking customer profiles, business problems, roadmaps, and solution success
• Participate in customer discovery to understand current state and business problems, mapping to Atlassian products and solutions
• Identify additional opportunities for cross-product or solution expansion
• Investigate, discover, and assess client pain points
• Act as a product expert in the pre-sales process, demonstrating software value and impact on ways of working
• Maintain broad understanding of Atlassian product and solution offerings and illustrate how they integrate
• Lead value-based demonstrations tailored to different stakeholders from individual products to full portfolio vision
• Understand and guide customer technical needs to secure buy-in on Atlassian solutions
• Build strong partnerships with aligned account executives to discuss pipeline, opportunities, and improve sales cycles
• Collect and document product feedback and competitive intelligence to share with product management
• Continuously learn and refine knowledge of pre-sales, product solutions, and sales processes

Employment may involve identity verification including biometric data for fraud prevention, as required by local law. Atlassian provides accommodations during recruitment upon request.