Senior Technical Product Manager

BnBerry is a travel tech company that specializes in providing innovative tools and products for the hospitality industry. Their solutions are used by hotels to connect with hospitality marketplaces, manage inventory distribution, and handle bookings. BnBerry focuses on helping hotels adapt to new channels like Airbnb, VRBO, and Flipkey, offering expertise to maximize hotel revenue on these platforms. They provide a channel management strategy, assisting hotels in listing on alternative accommodation marketplaces, handling the unique aspects of these platforms, and ensuring fast ROI. BnBerry's services are designed to simplify the experience for both guests and hotel owners, while also providing opportunities for additional revenue through upselling.

• 5+ years in Product Management, Technical Product Management, or Engineering Management with a track record of end-to-end ownership.
• Experience with complex B2B SaaS platforms, marketplaces, or integration-heavy systems.
• Experience handling ambiguous problems without a predefined backlog or established process.
• Strong understanding of software architecture, APIs, integrations, databases, background processes, and distributed systems.
• Ability to investigate production issues using logs, dashboards, SQL, monitoring tools, and technical documentation.
• Ability to rapidly build a mental model of a complex existing system and identify major risks.
• Prior background as a team lead, solutions architect, or engineering manager is a strong advantage.
• Structured problem-solving skills and ability to quantify the impact of technical and product problems.
• Strong prioritization skills to keep teams focused and say no clearly.
• Good business intuition to recognize when technical issues impact revenue or retention.
• Comfort making decisions with incomplete information and adjusting as evidence arrives.

Nice to have:

• Experience in Hospitality Tech, Travel Tech, PMS, CRS, Channel Management, or OTA integrations.
• Experience working with external technology partners and complex third-party integrations.
• Experience improving operational and support processes.
• Familiarity with AI-powered products and automation.

Keep the platform healthy:

• Analyze production incidents, support cases, system metrics, and business data to find recurring, high-impact problems and eliminate their root causes.
• Identify technical weaknesses, operational inefficiencies, and accumulated product or technical debt, quantifying their real cost.
• Establish a clear, lightweight process for identifying, tracking, prioritizing, and resolving platform issues.

Grow what the platform delivers:

• Review existing partner integrations to surface missed capabilities, underused features, and new connection opportunities.
• Recognize opportunities to improve revenue, operational efficiency, and customer satisfaction hidden in existing systems and postponed initiatives.

Own the direction:

• Build and maintain a transparent roadmap balancing reliability, technical investment, and business opportunities.
• Prioritize ruthlessly based on impact, urgency, engineering effort, and long-term value.
• Coordinate cross-functional initiatives across Engineering, Support, Operations, Sales, Leadership, and external partners.