Head of Supply Chain Operations

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage and over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging deep industry expertise and a strong partner ecosystem, across strategy, technology, design, engineering, and business operations.

• Extensive experience in supply chain operations with expertise in Supply Chain Planning, Logistics, or Consumer Goods Supply Chain.
• Proven leadership of large-scale operational teams in complex environments (150+ employees).
• Strong understanding of supply chain performance metrics, operational excellence, and service delivery management.
• Experience managing executive-level client relationships and building strategic partnerships.
• Successful track record in business transformation, process improvement, and organizational change initiatives.
• Strong commercial and financial acumen including budget and cost optimisation.
• Excellent problem-solving skills with ability to make informed decisions in dynamic environments.
• Fluent English and outstanding leadership, communication, and stakeholder management skills.

• Lead day-to-day operations of a large-scale Supply Chain Hub ensuring delivery of planning and logistics services aligned with contractual commitments and business objectives.
• Build and maintain strong relationships with senior client stakeholders as a trusted advisor.
• Drive service excellence by monitoring and improving KPIs, service level agreements, quality standards, productivity, and customer satisfaction.
• Oversee financial performance including budget management, resource planning, cost optimisation, and efficiency identification.
• Lead, develop, and inspire a large operational organisation fostering accountability, collaboration, employee engagement, and continuous learning.
• Identify, prioritise, and execute transformation initiatives to enhance service delivery and improve processes.
• Ensure governance, risk management, compliance, and information security standards across operations.
• Collaborate with cross-functional teams and Capgemini leadership to drive innovation and continuous improvement in supply chain operations.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices and evaluating individuals based on qualifications and performance, not personal characteristics.