German Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group is a premier international recruitment and BPO firm connecting top-tier talent with world-class organizations. The company specializes in global staffing, with a premium division delivering recruitment and consulting solutions across healthcare and BPO industries worldwide.

• Native or fluent German (spoken and written).
• Valid EU passport to facilitate relocation.
• Strong communication skills and passion for tourism service.
• Proficiency in basic computer applications and digital communication platforms.
• Previous experience in tourism, travel, or car rental services is a strong advantage.
• Ability to work in a dynamic team environment in Sofia, Bulgaria.

• Deliver professional customer support to German-speaking clients in tourism and travel.
• Manage reservation inquiries, modifications, and cancellations.
• Provide guidance on vehicle selection, rental agreements, and insurance options.
• Resolve customer concerns to maintain high satisfaction.
• Coordinate with international rental hubs to ensure vehicle availability.
• Maintain detailed rental transaction records using CRM tools.
• Promote additional travel services and upgrades.

• Valid EU passport is mandatory for relocation.
• Role requires German language fluency.
• Position is based in Sofia, Bulgaria with a remote work option mentioned for Poland location.