Technical Business Analyst

• 3–5+ years of experience as a Business Analyst or Technical BA supporting complex enterprise platforms or system integrations.
• Functional understanding of API documentation, Swagger/OpenAPI specifications, JSON payloads, and sequence diagrams.
• Strong proficiency in Agile methodologies and hands-on experience in Jira (epics, user stories, acceptance criteria).
• Ability to map complex business processes, transaction flows, system interactions, and integration dependencies.
• Solid understanding of authentication concepts, tokens, endpoints, environment configurations, and release setups.
• Experience working within regulated, compliance-driven, or audit-heavy environments.
• Excellent stakeholder management and communication skills, with a proven ability to translate technical constraints into business impacts.

Nice to have:

• Experience in high-volume, transactional domains (e.g., FinTech, Payments, E-commerce, or High-Load Platforms).
• Practical SQL knowledge for data analysis and troubleshooting.
• Relevant certifications (e.g., IREB/CPRE, SAFe, CBAP).
• Background supporting multi-market, multi-region, or multi-jurisdiction platform implementations.

• Lead requirements gathering workshops, stakeholder interviews, and functional solution analysis.
• Produce and maintain core documentation, including BRDs, FRDs, process maps, transaction flows, and sequence diagrams.
• Create and manage Jira epics, features, user stories, and detailed acceptance criteria.
• Analyze and document system integrations, API interfaces, and data payloads (JSON, Swagger/OpenAPI).
• Collaborate closely with Product, Engineering, QA, and Architecture teams throughout the entire software delivery lifecycle.
• Track and manage integration dependencies, system boundaries, scope changes, and cross-platform data movement.
• Support end-to-end testing, issue triage, UAT/CAT, and release readiness activities.