CargoWise Consultant - Senior Consultant / Principal Consultant

Infosys Consulting is a globally renowned management consulting firm recognized for client innovations, cultural diversity, and dedicated training. Its CRL (Consumer Goods, Retail & Logistics) practice serves large global firms and local brands, focusing on digital transformation and growth strategies in logistics and supply chains.

• Broad business skill set including stakeholder management, problem-solving, and resilience.
• Experience in gathering, validating, synthesizing, documenting, and communicating data for various audiences.
• Excellent interpersonal skills and strong written and verbal communication in the country’s official language(s) (C2 proficiency) and English (C2 proficiency).
• Project-related mobility and willingness to travel.
• 12 to 15 years of experience in logistics, supply chain, freight forwarding, or transportation consulting.
• 3 to 5 years of CargoWise implementation and consulting experience.
• Experience in domains such as Ocean Freight, Air Freight, Customs Brokerage, Contract Logistics, Transportation Management, Warehouse Operations.
• Experience in requirements gathering, solution design, testing, and deployment.
• Experience managing global rollouts and multi-country implementations.
• Good technical understanding of the CargoWise One platform, configuration, administration, EDI and API integrations, data migration, master data management, reporting and analytics, process modelling tools, Jira, Azure DevOps, and Confluence.
• Understanding of cloud, integration, and enterprise architecture concepts.

Qualifications:

• CargoWise Certification(s).
• Experience with global logistics providers, freight forwarders, or 3PL/4PL organizations.
• Experience with systems such as SAP, Blue Yonder, Oracle, Manhattan, Descartes, project44, GT Nexus, or other logistics platforms.
• Knowledge of customs and international trade compliance processes.
• MBA or relevant advanced degree preferred.

Consulting and business transformation:

• Lead business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations.
• Facilitate workshops with business stakeholders to gather requirements and define future-state processes.
• Translate business requirements into CargoWise functional and solution designs.
• Advise clients on industry best practices for freight forwarding, customs brokerage, transportation, warehousing, and supply chain operations.
• Support process harmonization, standardization, and global template rollouts.

CargoWise Solution Design & Implementation:

• Lead end-to-end CargoWise implementation programs, upgrades, rollouts, and process optimization initiatives.
• Configure and support CargoWise modules, including Forwarding (Ocean, Air, and Road), Customs, Warehouse, Transport, Finance, Rates and Tariffs, Tracking and Visibility, eCommerce, and Customer Portal capabilities.
• Define solution architectures and integration requirements with enterprise applications.
• Collaborate with technical teams to design integrations, data migration, and reporting solutions.

Program Delivery:

• Manage project scope, deliverables, risks, dependencies, and stakeholder communication.
• Oversee functional design documents, user stories, test scenarios, and deployment plans.
• Support SIT, UAT, cutover planning, and hypercare activities.
• Drive issue resolution across business and technology workstreams.

Stakeholder Management:

• Engage senior business and technology stakeholders.
• Provide strategic recommendations and executive-level updates.
• Facilitate governance meetings, steering committees, and decision-making forums.
• Support RFPs, proposals, solution estimations, and client presentations.
• Contribute to consulting assets, accelerators, and industry thought leadership.
• Mentor junior consultants and lead capability development initiatives.
• Assist in growing the CargoWise consulting practice and developing market offerings.

• Candidates must have strong written and verbal communication skills in the official country language(s) (C2) and English (C2).
• Project-related mobility and willingness to travel are required.