AI Solutions Engineer / Forward Deployed Engineer

A leading global professional services organization specializing in human capital, workforce strategy, and business consulting with a presence in over 40 countries and more than 20,000 professionals. The organization provides strategic advisory, data-driven insights, and innovative solutions to complex workforce and business challenges across 100+ markets worldwide, serving many of the world's largest and most established companies.

• Strong hands-on experience using Claude Code in real software-development or business-workflow scenarios.
• Practical experience creating Claude Code Skills or comparable reusable capabilities for AI coding agents.
• Strong understanding of modern AI engineering patterns, including agentic workflows, tool use, prompt engineering, context engineering, and structured instruction design.
• Proven hands-on software engineering experience and the ability to build, review, test, and maintain production-quality solutions.
• Ability to transform business requirements and domain knowledge into clear technical designs and executable workflows.
• Experience evaluating and improving non-deterministic AI solutions.

Nice to have:

• Hands-on experience specifically with authoring Claude Code Skills, plugins, or MCP servers.
• Evaluation tooling for LLM systems (promptfoo, LangSmith, custom harnesses).
• Consulting or professional services background.
• Domain exposure to HR technology, compensation & benefits, payroll, or workforce analytics.
• Experience building internal developer tooling or standing up a platform capability.
• Public artefacts: open-source agent tooling, published skills or plugins, conference talks, technical writing on agentic engineering.

• Collaborate directly with business stakeholders and domain experts to understand objectives, processes, constraints, and expected outcomes.
• Analyse business requirements, documentation, examples, templates, and other reference materials provided by stakeholders.
• Identify workflows and use cases that can be implemented or improved through Claude Code Skills.
• Design, implement, test, and maintain reusable Claude Code Skills.
• Create clear skill instructions, supporting scripts, reference materials, validation logic, and reusable workflow components.
• Translate complex or ambiguous business processes into structured, executable instructions for AI agents.
• Evaluate skill behaviour using realistic scenarios, test cases, and acceptance criteria.
• Improve the reliability, accuracy, usability, and maintainability of developed skills through iterative testing and stakeholder feedback.