Programme Management Office (PMO)

This role is within the banking industry focusing on project delivery for modernizing and standardizing commercial card platforms and processes.

• Strong Project Management expertise.
• Ability to analyze budgets and track financials.
• Basic understanding of banking operations and products.
• Experience in setting up PMO templates and reporting standards.
• Strong ability to standardize processes.
• Proficiency in developing and managing programme dashboards using Power BI and Excel.
• Excellent communication and presentation skills.
• Ability to measure project outcomes.
• Familiarity with tools such as SharePoint, Confluence, and Teams.
• Strong proficiency with Jira and Confluence in a PMO environment.
• Experience designing reporting dashboards for governance.
• Ability to coach stakeholders on Jira/Confluence best practices.

Nice to have:

• Experience with advanced JQL and filter management.
• Knowledge of metrics supporting senior stakeholder decision-making.

• Tracking statuses of project deliverables and milestones.
• Risk and issue monitoring and coordination.
• Coordination of regular programme level reporting.
• Coordination of programme governance arrangements including forums, actions, minutes, and decision tracking.
• Managing the collection, collation, and processing of programme information across markets and workstreams.
• Assisting with implementation of programme standards across workstreams.
• Managing and updating programme documentation, process documents, and information sources.
• Monitoring project financials, analyzing variances, and providing reports for decision-making.
• Owning and maintaining Jira project artifacts to support delivery governance, including setting up and maintaining Jira boards (Scrum/Kanban).
• Running Jira queries (JQL) to track delivery progress and translating outputs into insights for governance forums and stakeholder updates.
• Creating and maintaining Jira dashboards and reporting views to reduce manual reporting effort.
• Maintaining Confluence spaces and page structures for programme documentation with version control.
• Embedding and aligning Jira reporting into Confluence to produce live governance packs and improve transparency.