Organisational Change Management (OCM) Specialist

Craftware is a technology company of over 500 experts, empowering large organizations to solve complex business challenges with modern IT solutions - from sales systems and automation to data platforms and AI. They deliver end-to-end projects: from analysis and architecture through implementation to development and maintenance. They are a trusted partner of industry leaders such as Salesforce, Veeva, UiPath, and Databricks.

• Organisational Change Management experience.
• Proven experience in large-scale CRM, digital transformation, or enterprise technology programs.
• Ability to demonstrate AI-powered enhancements applied to own workflows in the last 12 months.
• Strong track record designing enterprise-wide change frameworks and multi-market deployment methodologies.
• Excellent executive stakeholder management, sponsor alignment, and facilitation skills.
• Experience with change impact, readiness, adoption, communications, and resistance management.
• Experience in decentralised, multinational, or regulated environments is beneficial.
• Prosci or equivalent OCM certification preferred; ADKAR is the chosen OCM model (nice to have).

• Build a reusable change management blueprint for the CRM Unification Program.
• Develop a repeatable OCM framework for future markets.
• Apply and validate the framework through the Germany and Poland rollouts.
• Capture lessons learned and convert them into reusable methodologies, templates, and best practices.
• Integrate existing training, adoption, and reinforcement activities into a single end-to-end change approach.
• Establish stakeholder engagement, sponsorship, readiness, and adoption measurement practices.
• Transfer knowledge and coach the program team to independently lead future OCM activities.

Zgodnie z art. 13 ust. 1 i 2 rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie o ochronie danych, dalej: RODO) (Dz. Urz. UE L119/1) informujemy, że:

1. Administratorem Pana/Pani danych osobowych jest Craftware Sp. z o.o. al. Jerozolimskie 134, 02-305 Warszawa; wpisana do Krajowego Rejestru Sądowego pod nr KRS 0000328647; NIP 527-260-22-47. ...
2. Profilowanie służy wyłącznie ułatwieniu procesu preselekcji kandydatów i nie wywołuje skutków prawnych ani nie wpływa istotnie na sytuację osoby; decyzje są podejmowane przez rekruterów.