Salesforce Administrator

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. The company specializes in enterprise AI, data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.

• 3+ years of hands-on Salesforce Administration experience in B2B or SaaS environments (ADM-201 certification preferred).
• Proficiency in declarative Salesforce customization including complex Flows, validation rules, security models, and reporting.
• Experience configuring and administering CPQ platforms (strongly preferred Conga CPQ or equivalent).
• Understanding of Revenue Operations processes and CRM, CPQ, ERP ecosystems.
• Experience troubleshooting system integrations and data synchronization.
• Excellent communication and stakeholder management skills across global teams.
• Practical experience in Agile environments with Jira and Confluence.

Nice to have:

• Official Salesforce Administrator (ADM-201) or Advanced Administrator certification.
• Experience with NetSuite ERP or similar platforms.
• Experience with integration platforms like Workato, MuleSoft, or Dell Boomi.
• Exposure to Salesforce release and deployment tools such as Gearset, Copado, or AutoRABIT.
• Background in location intelligence, geospatial technologies, or related SaaS industries.

• Administer and maintain the core Salesforce environment, managing users, roles, permission sets, security configurations, and licenses.
• Design, build, and optimize declarative automation using Salesforce Flows, validation rules, approval processes, dashboards, and reporting.
• Configure and maintain Conga CPQ or equivalent CPQ systems, including product bundles, pricing rules, document templates, and approval workflows.
• Monitor, troubleshoot, and maintain integrations between Salesforce, NetSuite, Workato, and other revenue platforms.
• Provide day-to-day tier-3 platform support for Revenue Operations.
• Collaborate with Business Analysts, Solution Architects, and teams to support UAT, release validation, and deployments using change management.
• Maintain technical documentation, process flow diagrams, and system architecture records.

Candidates must be located in Poland as the position is hybrid based in Warszawa. The employer is Grid Dynamics Poland sp. z o.o., with data processing disclosed according to GDPR. The role is not open to Ukrainians specifically. Personal data processing and legal disclaimers apply as detailed in the information clause.