iCIMS Application Consultant

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.

• 3+ years of hands-on experience with iCIMS or a comparable enterprise ATS (iCIMS administration strongly preferred).
• Strong end-to-end Talent Acquisition process knowledge (requisition creation to onboarding handover).
• Direct experience in ATS configuration: workflows, forms, custom fields, communication templates, pipelines, notifications, and RBAC permissions.
• Solid background in L3 technical troubleshooting, system maintenance, and enhancement delivery.
• Understanding of integration data flows and interface monitoring (SAP SuccessFactors experience is a strong plus).
• Proficiency in reporting, data analysis, and technical documentation.
• Advanced Excel capabilities and professional PowerPoint presentation skills for stakeholder updates.
• Excellent communication, analytical thinking, and multi-tasking skills.

• Join the live iCIMS environment and complete knowledge transfer (shadowing, reverse shadowing, readiness validation).
• Manage day-to-day iCIMS system administration, configuration, and maintenance.
• Resolve L3 incidents and defects, conduct root-cause analysis, and coordinate technical fixes.
• Support system integrations, monitor interface data flows, and ensure data quality and reporting accuracy.
• Maintain structured system documentation, configuration workbooks, support procedures, and release records.
• Support testing cycles, release readiness, change tracking, and release communications.

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